Privacy Policy

1. Introduction

Welcome to Becca's Auto ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with us, or use our services.

By accessing or using our website and services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

• Contact information (name, email address, phone number, postal address)
• Identification information (driver's license number, date of birth)
• Financial information (credit card details, bank account information) for payment processing
• Vehicle information (current vehicle details, preferences for new vehicles)
• Communication preferences
• Information contained in communications you send to us

2.2 Automatically Collected Information

When you visit our website or use our online services, we may automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Operating system
• Device information
• Pages visited and time spent on those pages
• Referring website addresses
• Click-stream data

2.3 Information from Third Parties

We may receive information about you from third parties, including:

• Business partners (such as financial institutions for financing applications)
• Credit reporting agencies (for financing applications)
• Vehicle history report providers
• Social media platforms (if you interact with us through those platforms)

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send related information, including confirmations and receipts
• Communicate with you about products, services, offers, promotions, and events
• Respond to your inquiries and provide customer support
• Process and evaluate financing applications
• Personalize your experience on our website
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations
• Send service and warranty information
• Improve our marketing and promotional efforts

4. Sharing Your Information

4.1 Third-Party Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, including:

• Payment processors
• Finance and insurance providers
• Marketing partners
• IT and cloud service providers
• Analytics providers
• Customer service providers

4.2 Business Transfers

If we are involved in a merger, acquisition, sale of assets, bankruptcy, reorganization, dissolution, or other similar transaction, your personal information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government requests).

4.4 With Your Consent

We may share your personal information with third parties when you have consented to such disclosure.

5. Security Measures

We implement appropriate technical and organizational security measures designed to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or electronic storage is ever completely secure, and we cannot guarantee absolute security.

Our security measures include:

• Encryption of sensitive data
• Secure socket layer (SSL) technology
• Regular security assessments
• Access controls and authentication procedures
• Staff training on privacy and security practices

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities on our website. These technologies help us analyze website traffic, customize content, and improve your experience.

6.1 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

6.2 Your Cookie Choices

You can manage your cookie preferences through our cookie consent manager, which appears when you first visit our website. You can also modify your browser settings to decline cookies if you prefer. However, disabling certain cookies may impact your experience on our website.

For more information about cookies and how to manage them, please refer to our Cookie Policy.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

7.1 Access and Correction

You have the right to access, correct, or update your personal information. You can request access to your personal information by contacting us using the details provided below.

7.2 Data Portability

Where applicable, you may have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

7.3 Deletion

You may request the deletion of your personal information in certain circumstances, subject to legal and contractual restrictions.

7.4 Objection and Restriction

You may object to the processing of your personal information or request that we restrict the processing of your personal information in certain circumstances.

7.5 Marketing Communications

You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in those communications or by contacting us directly.

8. Children's Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate steps to delete such information.

9. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

If we transfer your personal information to countries outside Australia, we will take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

For data privacy inquiries, please include "Privacy Policy Inquiry" in the subject line of your email.